Education Program Assistant 1

Continuing Education University Park seeks an energetic, detail-oriented individual to assist in the development and delivery of credit programs in an Adult Learner focused environment. You will work closely with program managers providing support for new and existing CEUP programs. You will assist with the management of a diverse portfolio of courses delivered at the University Park, Lewistown, Williamsport, and other off-site locations. Duties include, but are not limited to: providing routine program logistics and maintaining requirements to ensure the quality of programs; monitoring program development guidelines; assisting in the development, editing and production of course materials; providing information to faculty and students and resolving issues; preparation of reports and program documentation; data entry; working closely with Outreach Student Enrollment Services in the registration process for CE adult learners; and processing budget forms. Typically requires High School diploma or an equivalent combination of education and experience. Competencies critical to success include: the ability to adapt and learn new skills quickly, excellent communication and problem-solving skills, excellent customer service skills, the ability to be proactive, and demonstrated strong organizational skills including the ability to prioritize and work independently in a fast-paced environment. Experience with student information or similar systems and budget information systems strongly preferred. Proficiency with Microsoft Office is required. This is a fixed-term appointment funded for one year from date of hire with excellent possibility of re-funding. We seek candidates who are able to demonstrate experience and ability to advance Outreach’s diversity initiative.

Administrative Support Assistant 2

We seek an energetic, flexible and strong customer-focused person to serve as the receptionist and first point of contact to promote a "world class" image for the Administrative offices of the World Campus Executive Director and Program, Planning and Management. You will report to the Administrative Manager for Academic Outreach and World Campus, and provide administrative support to the Director of Faculty Development, the Director of Administration, and the Assistant Director of Product Development for Outreach. You will maintain calendars, arrange meetings and workshops, reserve conference rooms and provide equipment setups; prepare and process IBIS documents using the Employee Reimbursement System (ERS); maintain inventory and order supplies for the offices; direct instructor inquiries to the appropriate academic party for teaching opportunities in the World Campus; and order supplies and textbooks for faculty. The hours are 8:00 a.m. to 5:00 p.m. Typically requires High School diploma or higher plus one year of related experience or equivalent combination of education and experience. A demonstrated proficiency with Microsoft Office (Word, Excel, PowerPoint); effective experience with IBIS and other University systems; and the ability to learn new and evolving technologies are required. Other competencies critical for success include excellent verbal and written communication skills; a demonstrated commitment to providing exceptional, proactive learner-centric service; being a team player who thrives in a large, complex, frequently changing, fast-paced organization; and accountability to self and team. This is a fixed-term appointment funded for one year from date of hire with excellent possibility of re-funding. We seek candidates who are able to demonstrate experience and ability to advance Outreach’s diversity initiative.

Grants and Contracts Manager 2 (Team Lead for Advanced IT)

If you are passionate about serving and exceeding the expectations of businesses and clients with customized technical advice and innovative solutions, while creatively connecting Penn State resources (for example, students, faculty, and research) to the clients, then our Grants and Contracts Manager (Team Leader) for Advanced IT in Outreach may be the place for you. As a Team Leader in PennTAP and the Penn State SBDC, you will be responsible for leading a team of professionals and students as you collaborate with other organizations and develop relationships with clients across the state to develop unique solutions leveraging technology and broadband resources. You will be responsible for the overall initiative including strategy, planning, programming, and performance management for the team assigned to the Advanced IT initiative. You will proactively seek and obtain new opportunities to expand the portfolio of Advanced IT services; lead grant proposal development for Advanced IT solutions including, but not limited to, funding opportunity identification, relationship building, proposal writing, implementation, and reporting. You will consult with external businesses and client organizations of all sizes and types to understand business issues and needs, develop innovative proposals to extend Penn State expertise to address client needs, negotiate deliverables, and provide consultation/training services to include technical expertise such as: Internet Based Applications such as Customer Relationship Management, Sales Force Automation, Enterprise Resource Planning, Business Continuity, and Disaster Recovery/Data Back-up; Broadband Telecommunications such as VoIP; Broadband Infrastructure and Connectivity; Website search engine optimization; E-commerce; and Research commercialization. These Advanced IT solutions are expected to create community jobs and new businesses, while engaging Penn State resources. You will lead a team that maintains an uncompromising level of quality in all work assignments and you will follow up with clients to evaluate and ensure the effectiveness and ROI of solutions implemented. Your attention to detail and ability to implement will allow you to ensure that all proposed contracts are properly aligned with unit, Outreach, and College objectives and that deliverables meet time and budget requirements and you negotiation skills will allow you to both negotiate and coordinate the terms and conditions within individual contracts. You will serve as a key member of the leadership team by actively participating on teams and committees. Typically requires a Bachelor’s degree or higher (MBA or technical degree preferred) plus five years of related technology experience or an equivalent combination of education and experience. Consulting experience preferred. Competencies critical to success are: high level of business and technical acumen; skilled strategist with a focus on innovative solution development; experienced with developing and managing high-level customer relationships; strong project management skills; analytical; creative problem solver; ability to effectively manage, guide and mentor staff; and able to solve problems independently. Additional responsibilities of this job include, but are not limited to the following areas: supervisory experience, grant-writing and administration, and demonstrated knowledge of Web 2.0 technologies, chat, database software, and e-mail. This job is located at University Park. This is a fixed-term appointment funded for one year from date of hire with excellent possibility of re-funding. We seek candidates who demonstrate experience and ability to advance Outreach’s diversity initiative.

Quality Assurance Specialist

Penn State’s World Campus has an opening for an Education Program Assistant (Quality Assurance Specialist) in the dynamic and evolving field of distance and online education. The successful candidate will work in a team environment and is responsible for helping to assure courses are reviewed for quality assurance, that course materials are accurate, and to work with designers to secure desk copies. Further, the candidate will provide administrative and technical support to our instructional design teams and update and maintain information in internal administrative systems, including maintaining materials information. Competencies critical to success are the demonstrated ability to work autonomously yet still play an important supportive role in a diverse team-driven environment, to exceed customers’ expectations, demonstrate good communication skills, and the proven ability to accurately process many details in a highly organized and efficient manner. The candidate should also be an effective multi-tasker and work well in an environment that is constantly evolving to meet the needs of distance learners. Typically requires High School diploma or higher or an equivalent combination of education and experience. Proficiency with MS Office is required. This is a fixed-term appointment funded for one year from date of hire with excellent possibility of re-funding. We seek candidates who are able to demonstrate experience and ability to advance Outreach’s diversity initiative.

Associate Dean, Professional Development and Community Engagement -- posted 1/5/12
The University of Alabama; Tuscaloosa, AL-- View job details...

Outreach Program Manager -- posted 1/3/12
The University of Wisconsin - Whitewater; Whitewater, WI-- View job details...

Dean, School of Humanities and Social Sciences -- posted 1/3/12
Regis University; Denver, CO-- View job details...

Dean, College of Charleston North Campus -- posted 12/20/11
College of Charleston; Charleston, SC-- View job details...

The University of Alabama - Six Sigma is a transformative approach to tackle the challenges faced by higher education in the new business-model environment.  By realizing that all work is process, managers in higher education and other transactional fields have begun understanding that Six Sigma process improvement methods may be applied to all departments and processes … admissions,  registration,  requisitions and purchase orders,  information technology,  grants administration,  accreditation, repair and maintenance, and more.

Begin your journey on the Six Sigma road to process improvement today!  For more information, visit http://sixsigma.ua.edu or contact Donna Keene at 205-348-6513. Your Customer Code is ACHEWEB.

Academic Advisor, General Studies Degree Program -- posted 12/7/11
Eastern Illinois University; Charleston, IL-- View job details...

Senior Associate Director, Program and Client Development -- posted 12/6/11
The University of Alabama in Huntsville; Huntsville, AL-- View job details...

For more information:
  ~Job Listing: http://acheinc.org/career.html
  ~Professional Development: http://acheinc.org/professional_development.html